Careers at Children's Cancer Institute
Salesforce Administrator

Randwick - Sydney, Australia  
Employment Type:
Full-Time Permanent  
Supporter Care (SC)
Supporting Documentation:

  • Help us cure childhood cancer
  • Innovative, collaborative and positive team-orientated environment
  • Full-Time position
  • Based in Randwick

Children’s Cancer Institute is the only medical research institute in Australia wholly dedicated to curing childhood cancer and one of the leading medical childhood cancer research institutes worldwide. Our vision is to save the lives of all children with cancer and improve their long-term health, we don’t just hope to do it, we will do it; and we’re looking for the brightest minds to help us get there. Children’s Cancer Institute provides the best possible environment for our staff thrive with state-of-the-art facilities at the Lowy Cancer Research Centre, UNSW Australia – one of the leading cancer research centres in the world.

The Salesforce Administrator sits within the Supporter Care Team and is part of the Marketing & Fundraising function. This important role provides essential support for our new fundraising database, Salesforce. The role is critical to the success of our Fundraising activity.

The Salesforce Administrator will maximize efficiency and capitalise on the full features and benefits of the system based on user and business needs. The Salesforce Administrator will work with internal stakeholders to understand these needs in order to administer and enhance the system.

The Salesforce Administrator will serve as the "go to" for users. They will promote adoption, keep current on new releases and AppExchange solutions, provide training, and more. Additionally, the Administrator will perform basic updates, such as add/delete users.

Responsibilities will include, but are not limited to:

  • Create and manage changes to the System
  • Maintain System, Security and Integrity
  • User Assistance, Support, Training, Adoption and Satisfaction
  • Process Creation, Documentation and Maintenance
  • Data Quality, Migration and Maintenance
  • Report and Dashboard Creation and Maintenance


Qualifications, experience and skills required:

  • Salesforce Administrator ADM201 completion or equivalent
  • 2 to 5 years’ experience on the Salesforce system or equivalent
  • Minimum 2 years’ experience in a similar role
  • Minimum 3 years’ experience working on high level tasks within Salesforce
  • Exhibits high degree of professionalism and respect for others
  • Team player
  • Excellent organisational skills
  • Excellent problem-solving skills
  • Strong, demonstrable data management abilities
  • Advanced Excel and PowerPoint skills


Children’s Cancer Institute is strongly committed to the growth of their employees, so all team members can fulfil their aspirations. You'll be rewarded with a friendly and professional flexible work environment, comprehensive on-campus facilities, competitive salary, salary packaging options, on-site parking options, access to a leading EAP program and regular social activities. Join a group of dedicated people in a performance-driven environment to achieve success and discover what it's like to look forward to coming to work every day and make a real difference. We're looking for people who share our values of accountability, integrity and camaraderie, teamwork, sharing and excellence, success and satisfaction.

A detailed job description and additional information about Children's Cancer Institute can be found on our website at: We embrace diversity and encourage applications from people from diverse backgrounds and cultures.

To apply, please click the 'APPLY' link and forward both your resume AND cover letter clearly addressing the qualifications, experience and skills required. Note: Applications will be reviewed prior to the closing date; which is dependent on the status of the recruitment process.